Privacy and legal

This statement sets out the standards of service that you can expect from Basingstoke and Deane Borough Council in the way that we handle personal information.

This privacy policy relates to Basingstoke and Deane Borough Council's Top of the Town website Links to external websites are not covered by this statement.

What can you expect from us?

Basingstoke and Deane Borough Council, working in partnership with Smart Media, does not capture and store any personal data about individuals who access this website, except where you voluntarily choose to give us your personal details via email or by using an online form.

We are fully committed to compliance with the Data Protection Act 1998, and wherever we request personal information from you, we will advise how the information will be used and who it may be shared with.

We will not share personal information with any third party unless it is necessary to provide our services or if we are required by law.

You are entitled to obtain a copy of the information the council holds about you by making a Subject Access Request.

Use of cookies

In some areas of this website, we use cookies to remember you. This enables us to offer you a personalised, convenient experience of our website. We also use cookies to collect anonymous personal information about how our site is used so we can improve your online experience.

Our website has implied consent. If you would like further information on how to remove cookies, please visit

Cookies used on

Name: cookie_control_popup
Purpose: Used for the cookies message. Set when you click OK to accept the use of cookies to prevent the message from reappearing.

Name: ident
Purpose: If you decide to register for our online business directory, we will issue this cookie to help keep you logged in so it is easy for you to update your business details. It stays on your device to remember when you return to the site. However, you can log out if you don't want the site to remember you and then login next time you want to update your listing.

Name: _ga, _gat
Purpose: We use Google Analytics on our website to collect information about how visitors use our site. You can view Google's privacy policy at To opt-out of being tracked by Google Analytics across all websites visit

Policy Changes

Basingstoke and Deane Borough Council may update this Privacy Policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated Privacy policy.

The Privacy policy is subject to change without prior notice. By using any our website you abide by the terms and conditions as well as this Privacy policy.